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I haven't received my order confirmation email

Your confirmation should arrive within minutes

As soon as your order is placed, we send a confirmation email from support@aeska.co with your order number and a summary of what you ordered.

Didn't get it?

  1. Check your spam, junk or promotions folder. Search your inbox for "AESKA" or "Order #".
  2. Check the email address you used at checkout. A small typo is the most common reason a confirmation goes missing.
  3. Check your bank or card statement. If there's no charge, the order may not have gone through.

Still can't find it?

Email support@aeska.co with the name and the email address you used at checkout, and we'll confirm your order and resend the details.

What happens next?

You'll get a second email with your tracking number as soon as your order ships, usually within 1 to 2 business days.

Still need help

Can't find what you're looking for? Reach out and we'll sort it