Secure checkout
Our checkout is powered by Shopify and fully encrypted. The payment methods available depend on your country and are shown at checkout.
Do I pay anything extra?
- Shipping is always free.
- Depending on your country, import taxes or duties may be charged on delivery. See the article "Customs, duties and import taxes".
I was charged twice
Sometimes your bank shows a temporary hold (pending authorisation) next to the real charge, for example if a payment was retried. Holds usually disappear by themselves within a few business days.
If both charges are still there after that, email support@aeska.co with your order number and a screenshot of your statement, and we'll sort it out.
My payment failed
Check your card details and billing address, make sure your card allows online purchases, and try again. If it keeps failing, try another payment method or contact your bank.
